Pic 01: Are you ready to meet your opponent? Which are you in the picture?
Are you ready for the exams? Really? Confident? Well, try out the questions below and see how much you can generate as many points (ideally 100 points for a 100% exam) in 3 hours and 15 minutes.
Best wishes
Marcus
Question 1 Case study :
• Accounting firm travels frequently to clients’ office for audit, follow ups and deliver reports
• Problems of
Late deliveries
Poor communication with client on audit changes
Outdated software and incompatibility with clients system
High labour turnover.
Loss of confidential documents.
Required :
a) Assess the internal weaknesses and external threats that Marks Accounting face. Note: Your answers need NOT include strengths and opportunities. [10 marks]
b) You are approach to evaluate the possibility to merge and Spencer Accounting firm. Write a report to Board evaluating the proposals risks and benefits. [12 marks include 2 professional marks]
c) Business Process Reengineering is radical, fundamental, dramatic and changes process. Your Director is keen to apply the concepts to solve the above mentioned problems. Use appropriate models to recommend improvement process strategy.
[15 marks include 2 professional marks]
d) Based on Harmon process strategy matrix, evaluate the context of Marks Accounting firm processes. [8 marks]
e) Why QMS and attaining ISO 9000 series will bring competitive advantages? [5 marks]
f) Provide four methods and its implications of financing the new project. [10 marks]
Question 2 Case study :
Bucks Rogers Airline company wish to integrate its booking systems online with rivals. To increase its market reach
Required:
a) Explain the usefulness of V Model and SSADM in the airline context. [10 marks]
b) What are the implications of OUTSOURCING software development? Should company consider purchasing off the shelve software. [10 marks]
c) Outline an appropriate job design for IT employees for the above tasks. [5 marks]
Question 3 Case study :
Seminars Training Centre provide management and accounting courses.
Required:
a) Why consider e-commerce strategy? Any good in adopting CRM? [10 marks]
b) Why appropriate leadership is critical to implementation strategy?[5 marks]
c) What are the advantages and disadvantages of adopting a rational programmed strategy process for firm. [10 marks]
Question 4 Case study :
New shopping mall construction in progress. Discover that building materials are toxic if over exposed. Use substitutes materials, will quickly result in losses for project.
Required:
a) What is the ethical stance that company should adopt? [10 marks]
b) Stakeholders may object to your recommendations. Outline a solution to propose to Board. [10 marks]
c) Explain the usefulness of performance management tool in managing the project. [5marks]
1 comment:
Hi, Marcus
(c) why the requirement is to use "models" as the Director is keen to apply the BPR concept to solve the problems? can't we apply BPR only?
(c) and (d) : i'm a bit confuse - thought to apply Harmon in (c) by looking at key word 'process strategy'.
my plan answer to(c):
- value added analysis
1) eliminating non value added acty like delivery report which can outsource to best in town courier service provider, at reasonable price
2) confidential documents is important to Marks and may consider using scanning system to store the documents in softcopy. Staff may execute the data via networking to prevent physical loss in transit during travels, security with user name and password must apply to access.
3) outdated software add little/zero value to Marks as it is incompatible with client system that will unable to give best advice to client's issues. It must be replaced with at least latest technology software so that Marks is up to trend of latest audit changes compatibility to advice clients.
- simplification
1) eliminating duplicate acty on some audit process so that staff are competence with technical skills easily that will eventually reduce staff turnover
- gap & discounnect
1) to resolve poor communication with clients on audit changes through frequent training for audit staff. Effective management leadership is important to lead the audit team.
my plan answer to (d) using Harmon:
(1) late deliveries reports - outsource
not strategic important, static, not core
(2) poor communication with client - BPR
strategic important, complex/dynamic because communication skills is personal soft skill. Audit staff must deliver the audit changes message to clients face to face.
(3) outdated software - automate/outsource, redesign
strategic important, some degree of complexity
Marks may consider to buy standard package with some degree of customisation.
(4) confidential documents - automate
strategic important, static, core
Marks may consider to buy standard scanning system
(5) labour turnover - BPR
strategic important, complex, techno structure
audit skills and knowledge is tacit, frequent training must in place to reduce labour turnover
pls comment my answer plan above.
THANK YOU very much.
Post a Comment